CrownSlots Cookie Policy

At CrownSlots, we use cookies and similar tracking technologies to make your visit to our website smooth, secure, and tailored to your preferences. This Cookie Policy explains what cookies are, how CrownSlots Online Casino uses them, and what choices you have regarding their use. By continuing to browse our site, you agree that we may place cookies on your device in accordance with this policy, unless you choose to disable them through your browser settings.

What Are Cookies?

Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit a website. Here at CrownSlots, we use cookies to recognize your device, remember your preferences, and understand how you interact with our platform. Cookies do not harm your device and do not contain viruses or malicious code. We rely on them to deliver a more personalized and efficient gaming experience whenever you log into your account.

Types of Cookies We Use

Our Crown Slots platform uses several categories of cookies, each serving a different purpose. We classify these cookies based on how long they remain active and what function they perform.

• Session Cookies - temporary cookies that are deleted once you close your browser; we use these to maintain your session while you play slots, live casino games, or explore our promotions.
• Persistent Cookies - remain on your device for a set period and allow us to remember your login details and preferences between visits to CrownSlots Casino.
• Essential Cookies - required for the core functionality of our website, including account login, secure deposits, and withdrawal processing.
• Performance and Analytics Cookies - help us understand how visitors use our site so that we can improve navigation, loading speed, and overall usability.
• Functional Cookies - remember your language selection, currency preference, and regional settings so you don't have to re-enter them every time you visit.
• Advertising and Targeting Cookies - allow us to show you relevant offers and measure the effectiveness of our marketing campaigns across different channels.

Why We Use Cookies

We at CrownSlots rely on cookies to provide a safe, functional, and enjoyable environment for every player. Our goal is to ensure that your experience, whether you are browsing our slots library, checking the Crown Route Loyalty Club status, or claiming a welcome bonus, is as seamless as possible. Cookies also help us detect fraudulent activity, verify your identity during KYC checks, and protect your account from unauthorized access.

In addition, we use cookies to measure the performance of our promotions, including our Welcome Pack and ongoing deposit bonuses, so we can continuously refine our offers to better match player preferences. Our CrownSlots team also uses analytics data to identify which game providers and titles are most popular among our members.

Third-Party Cookies

Some cookies placed on our website originate from trusted third-party partners rather than directly from us. These may include payment processors, analytics providers, affiliate tracking services, and software game providers integrated into our platform. We carefully select our partners, but we do not control the cookies they set, and we encourage you to review their individual privacy and cookie policies for further details. Third-party cookies may be used to verify transactions made through Visa, Mastercard, Skrill, Neteller, or cryptocurrency payment methods available at CrownSlots.

How We Use Your Cookie Data

Our CrownSlots platform processes cookie-related data to:

• Keep you securely logged into your account while you browse our games.
• Remember your currency and language preferences, including English, German, Italian, Norwegian, or French (Canada).
• Track your progress within our Crown Route Loyalty Club and calculate Crown Points accurately.
• Analyze site traffic and identify technical issues affecting our desktop, mobile, or PWA app versions.
• Deliver relevant promotional content based on your gaming activity and preferences.
• Prevent fraud and ensure compliance with our licensing obligations under the Tobique Gaming Commission.

Managing Your Cookie Preferences

We believe you should have control over how cookies are used on your device. Most browsers allow you to manage cookie settings, including blocking or deleting cookies entirely. However, please note that disabling essential cookies may limit your ability to use certain features of our website, such as logging in, making deposits, or withdrawing winnings.

You can adjust your cookie preferences at any time by changing the settings in your browser, typically found under "Privacy" or "Security" options. We at Crown Slots also provide a cookie consent banner when you first visit our site, allowing you to accept or customize which non-essential cookies you permit.

Browser-Specific Instructions

Most modern browsers, including Chrome, Firefox, Safari, and Edge, offer built-in tools to manage cookies. You can typically find these options within the browser's settings menu under sections labeled "Privacy," "Cookies," or "Site Data." If you access CrownSlots Casino from multiple devices, please remember to update your cookie preferences separately on each one, as settings are generally device-specific.

Cookies and Mobile Applications

Our CrownSlots app and PWA version may also use similar technologies, such as device identifiers and local storage, to remember your preferences and improve performance. These technologies function similarly to cookies and are covered under this policy. If you access our services through the Crown Slots mobile app, you can manage certain tracking preferences directly within your device's settings.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our website after any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions regarding our use of cookies or this policy, please do not hesitate to reach out to our support team. We at CrownSlots are available 24/7 via live chat, or you can email us at support@crownslots.com. Our team is committed to addressing any concerns you may have about your privacy and data while enjoying our wide selection of slots, live casino games, and promotions.